Refund policy

Store credit with receipt within 14 days of purchase. No returns on furniture, seasonal or clearance! Boutique - Return new, unworn items with tags and receipt within 14 days of purchase for online credit.  

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at rochester@realdeals.net

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded for online credit.